FLEXINAI LLC ("FLEXINAI", "we", "us") operates www.flexinai.com. This policy explains what data we collect when you visit the site or engage with us, what we do with it, and how we keep it secure.
When you browse www.flexinai.com we collect minimal technical data: IP address, browser user-agent, pages visited, and approximate location derived from the IP. We do not use third-party advertising cookies. If we enable analytics it is privacy-first (aggregated, no cross-site tracking, configurable per visitor).
When you contact us by email, WhatsApp, phone or via the Cal.com booking widget, you share your name, email address, phone number (if relevant) and the content of your message. We use this data solely to respond to you and to evaluate whether we can work together.
If you become a client, we may handle business data inside your CRM, ops platforms, and the systems we build. We process that data on your behalf as a data processor. We do not use client data to train models for any other party. Sensitive workloads are deployed on the client's VPC or on-premises on request.
TLS in transit, AES-256 at rest, SOC 2 Type II controls on the third-party tools we operate, and regular penetration tests. Access to client data is restricted to the operators directly working on the engagement.
You can request access to, correction of, or deletion of any personal data we hold about you. Write to contact@flexinai.com — we respond within a business day.
Marketing inquiries are kept for up to 24 months unless you ask us to delete them sooner. Client engagement data is kept for the duration of the contract plus the retention period legally required (typically up to 7 years for tax records).
We may update this policy as our practices evolve. The latest version is always available at https://www.flexinai.com/privacy. Material changes are flagged in our next communication with clients.
Questions about this policy? Email contact@flexinai.com or write to FLEXINAI LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA.